Docs: Logging in and logging out
Log out
-
Ensure you are logged out of Letterbox
-
by going to letterbox.tech/logout
-
(sometimes available as a link in the top right corner of the page)
Logging in steps
-
You can log in at letterbox.tech/login
-
(may be a link in the top right corner of the page)
-
Enter your email address in the login email field
-
and your password in the password field
-
click the login button
-
if the email and password are valid and matches our records
-
you will be logged in and shown the normal profile page
Log in errors
-
If you enter an invalid email address or password
-
you will be shown an error message
-
and you can try again
-
check your spelling and if there are unwanted spaces etc
-
Note, there is a limit to the number of attempts
Log in help
-
If you are unable to log in
-
you can request a password reset
Not yet available
-
or contact customer support ⇨
-
Note, we do not have access to your password