Letterbox Documentation

Docs: Custom Branding & Form Styling

  • Letterbox lets you customise the text of your hosted contact forms.
  • Available customisation options depend on your membership tier.
Tier availability
  • Customisation features are unlocked with paid membership tiers.
  • Standard tier unlocks a custom form title and description.
  • Pro tier and above also unlocks custom success and error messages.
Custom form title
  • Replace the default form heading with your own title.
  • Maximum 255 characters.
  • Available from the Standard tier.
Custom success & error messages
  • Set a custom message shown to visitors after a successful submission.
  • Set a custom message shown when a submission fails.
  • Maximum 500 characters each.
  • Available from the Pro tier.
How to configure
  • In your profile, select the contact form you want to customise.
  • Find the branding and customisation settings section.
  • Enter your preferred values for the options available to your membership tier.
  • Save the changes. Customisations take effect on your hosted form immediately.